Customer Service Corner

July 31, 2023

Did you know that GBU can accept online bill payments made through your bank? This is an efficient way to transmit payments/deposits into your GBU account.

Check with your bank to see if it offers this feature. It is usually free, is typically available at all hours and can be accessed from your bank’s website or mobile app. This is a convenient approach to managing funds you direct to GBU Financial Life. Here are some of the many benefits to using your bank’s online bill pay feature.

Online Bill Pay Is Better for the Environment

One of the biggest benefits of paying bills online is eliminating paper waste. Paying your bills online reduces the number of of paper checks being mailed. Online bill pay also eliminates the costs of postage and envelopes.

Bill Pay Is Secure

Bill paying through your bank is much safer than mailing a check and greatly reduces the risk of identity theft. Established banks use top-tier security protocols to keep your transactions secure.

Online Bill Pay Is Convenient

You probably already pay other bills online through your bank. Simply add GBU to the list of online payments. Many banks have an option of pre-scheduling payments on their due date or another day of your choosing. After scheduling a payment, the banking institution will either send your payment to us electronically or send us a secure paper check.

Bill Pay Saves You Time

Once you have the electronic bill payment service set up in online 

or mobile banking, it takes just minutes to pay your bills. If you use the automatic bill pay feature, you’ll save even more time. When you sign up, be sure to include your GBU policy number, so we apply the funds to the correct account. Also, online bill pay typically speeds up the time for the payment to be posted to your policy.

If your bank does not offer online bill payments, you still have options for sending your money securely to GBU. With our bank draft authorization, you can request that GBU withdraw your payment from your checking or savings account on the day of your choosing. You can locate the Bank Draft Authorization Form at inside.gbu.org/forms.

By Lesley Mann May 29, 2025
As we move into the second quarter of another exciting year, I want to take a moment to reflect on our accomplishments and share some of the new initiatives we are implementing in the realms of sales, marketing and community engagement. Over the past year, GBU Life has reached significant milestones thanks to the dedication and hard work of our team and the trust and support of our members. Our sales department has exceeded targets, and we have expanded our reach to more communities than ever before. We have launched several successful marketing campaigns that have not only increased our visibility but have also strengthened our brand's presence in the industry. For this year, our focus will be educating potential new members on the importance of securing their financial futures through life insurance and annuity products while serving their communities as part of our great Society. Looking ahead, we are committed to enhancing our sales strategies to better serve you. We are introducing some tools for our agents to enhance our products. One new tool is our Defined Benefit Annuity program which combines the Future Flex Fixed Index Annuity (FIA) with a software tool that can help determine retirement savings needs and break them down into contributions over time to help you meet your retirement goals. Be sure to keep in touch with your GBU agent to review your plans and products to see how adding an FIA to your retirement planning can help boost your savings efforts
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